{"id":47500,"date":"2025-09-25T14:09:29","date_gmt":"2025-09-25T14:09:29","guid":{"rendered":"https:\/\/musicianvoice.com\/index.php\/2025\/09\/25\/ticketmaster-u-k-to-share-more-price-info-after-oasis-controversy\/"},"modified":"2025-09-25T14:09:29","modified_gmt":"2025-09-25T14:09:29","slug":"ticketmaster-u-k-to-share-more-price-info-after-oasis-controversy","status":"publish","type":"post","link":"https:\/\/musicianvoice.com\/index.php\/2025\/09\/25\/ticketmaster-u-k-to-share-more-price-info-after-oasis-controversy\/","title":{"rendered":"Ticketmaster U.K. to Share More Price Info After Oasis Controversy"},"content":{"rendered":"


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\n\tThe U.K. government has \u201csecured formal commitments\u201d from Ticketmaster<\/a> that it will be more upfront with fans about ticket prices following an uproar over<\/a> the Oasis reunion tour on-sale<\/a> last year.<\/p>\n

\n\tIn a statement shared Thursday, Sept. 25, the Competition and Markets Authority said<\/a> Ticketmaster will now \u201cmake sure fans have the information they need when they spend their hard-earned cash to see the artists they love. Ticketmaster will make it clear to fans what they will get for their money and give more information about different prices.\u201d<\/p>\n

\n\tThe CMA launched its investigation into Ticketmaster<\/a> last fall, after tickets for the Oasis reunion tour went on sale. During the chaotic event, fans encountered long lines and site crashes, and were often confounded by ticket prices that seemed to spike in price between the time fans selected them and when they checked out.<\/p>\n

\n\tThat led to allegations that Ticketmaster was using its controversial dynamic pricing model<\/a>, which allows for price fluctuations based on demand. But the CMA said in its statement that it had \u201cnot found evidence\u201d that dynamic pricing was used during the Oasis on-sale.<\/p>\n

\n\tStill, the agency highlighted two other ways Ticketmaster was not fully upfront with fans. First, it found that the company did not tell fans that standing tickets were \u201cbeing sold at 2 different prices, and that prices would jump as soon as the cheap tickets sold out.\u201d\u00a0<\/p>\n

\n\tAnd second: \u201cTicketmaster sold some \u2018platinum\u2019 tickets at almost 2.5 times the price of \u2018standard\u2019 tickets \u2014 without sufficient explanation that these offered no additional benefits over some \u2018standard\u2019 tickets in the same areas of the venue.\u201d<\/p>\n

\n\tGoing forward, the CMA said that Ticketmaster will have to tell fans 24 hours in advance \u201cif a tiered pricing system is being used,\u201d so they\u2019ll know if there are \u201cmultiple prices for the same type of ticket, and that more expensive ones will be released\u201d after the cheaper ones sell out. They\u2019ll also have to provide fans with more information about the full range of ticket prices, and they won\u2019t be able to use \u201cmisleading ticket labels\u201d that \u201cgive the impression that one ticket is better than another when that is not the case.\u201d<\/p>\n

\n\tTo ensure Ticketmaster sticks to these guidelines, the CMA is requiring it to submit regular reports over the next two years. \u201cFailure to take forward these measures could result in enforcement action,\u201d the agency said.\u00a0<\/p>\n

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\t\tTrending Stories<\/p>\n<\/h2>\n<\/section>\n

\n\tSarah Cardell, Chief Executive of the CMA, said in a statement, \u201cThe changes we\u2019ve secured will give fans more information about prices and clear descriptions of exactly what they are getting for their money. If Ticketmaster fails to deliver on these changes, we won\u2019t hesitate to take further action.\u201d<\/p>\n

\n\tA rep for Ticketmaster U.K. did not immediately return a request for comment.\u00a0<\/p>\n<\/div>\n


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